Terms of Service

Last updated: 19 October 2026

1. Who we are

Full Marks (fullmarkss.com) is an online revision service for GCSE and A-level students, operated from Slovakia. Contact: hello@fullmarkss.com.

Full Marks is independent. It is not affiliated with or endorsed by AQA, OCR or Pearson Edexcel. Their names are used only to say which specifications our content follows, and their trade marks belong to them.

2. Using Full Marks

Anyone can use the free parts of the site. A subscription gives one person full access to every subject, level and exam board. Please don’t share your access, copy or republish our questions and notes, or use automated tools to download content.

3. Who can buy

You must be 18 or over to buy a plan. If you are under 18, please ask a parent or guardian to buy it for you. They are then the customer and agree to these terms.

4. Plans, prices and payment

You can pay monthly, every 3 months or yearly. The current prices are shown on the pricing page and again at checkout before you pay, and they include VAT where it applies. Payments are taken by Stripe. If we change a price, existing subscribers are told before the new price applies and can cancel before it does.

5. Free trial

When a free trial is offered, it is shown at checkout with its length and the price that follows. You get full access during the trial. If you don’t cancel before the trial ends, your plan starts and the first payment is taken automatically. Cancel at any time during the trial and you pay nothing. One free trial per person.

Free weeks from invites. When someone opens your invite link and makes their first Full Marks account, you each get 7 days of full access on the website, free and with no payment details. You can earn up to 5 free weeks. If you already have full access, your free week is kept and starts when that access ends. Free weeks are for the website, not the iPhone app, and don’t include the AI tutor. Each person can use one invite, only with a new account. We may remove free weeks gained by misuse, for example with made-up accounts.

6. Renewal and cancelling

Plans renew automatically at the end of each period until you cancel. You can cancel at any time on the Progress page using Manage subscription, or by emailing us. Cancelling stops future payments, and you keep full access until the end of the period you have already paid for.

7. Your right to cancel within 14 days

If you live in the UK or the EU, you normally have 14 days to withdraw from a contract for digital content. Because full access starts straight away, at checkout we ask you to agree that access starts immediately and that you lose this right once access has begun. During a free trial you can still cancel without paying anything.

8. Refunds

We don’t refund periods that have already started, including if you cancel part-way through. This does not affect your legal rights. If the service is faulty or not as described, or you were charged by mistake, contact us and we will put it right.

9. Our content

Our notes, questions, explanations and diagrams are written with the help of AI and checked, but they can still contain mistakes. Use the Report a mistake button under any explanation and we will look at it. Full Marks helps you revise; it can’t guarantee any grade, and you should always use your exam board’s own specification and past papers too.

10. Leaderboards

Leaderboards are for fun and fair play. Pick a racer name that is not your full real name and is not rude. We may remove names or scores that are offensive, identify someone, or look like cheating.

11. Availability

We work to keep Full Marks running, but it may sometimes be unavailable for maintenance or because of problems with our providers. We may update or change features and content over time.

12. Liability

Nothing in these terms limits liability that cannot be limited by law. Otherwise, our total liability to you is limited to the amount you paid us in the 12 months before the claim. We are not responsible for losses that were not foreseeable.

13. Changes to these terms

We may update these terms. We will change the date at the top, and if a change affects your subscription we will tell you before it applies so you can cancel if you don’t agree.

14. Law and disputes

These terms are governed by Slovak law. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live and can bring a claim in your local courts. Please contact us first so we can try to sort things out. Consumers in the EU can also ask the Slovak Trade Inspection (Slovenská obchodná inšpekcia) for alternative dispute resolution.

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